Before we meet

What to have ready

Checklist: Payments & collections

We need to see how money comes in today and how you match it to the right customer.

  1. Which networks you collect onMTN MoMo, Airtel Money or both.
  2. Your merchant codes or paybill numbersCollections are connected to these.
  3. A recent statementIt shows the volume and the references customers use.
  4. How payments are matched to customers todayThat is the manual work we are removing.
  5. Whether your customers use feature phonesIt decides whether a USSD menu is needed.